Friday, October 06, 2006

receptionism

More fun. I went to the neurologist today, to get a copy of Coco’s records so we can struggle with another doctor’s office. (But they’ve already been much nicer on the phone, so it shouldn’t be so bad.)
While I was being ignored in the waiting room, I heard this conversation:
SUPPLICANT: How do you spell the doctor’s name?
MESSENGER OF THE GODS: S-H, uh, no. It doesn’t matter. S-H-C. It really doesn’t matter.
In this particular case, of course, it didn’t matter. The supplicant was merely filling in her name to be received by the divine dispensers of pharmaceutical knowledge.
But I find it telling that the office itself doesn’t know how to spell the doctor’s name. (Remember yesterday’s post? The part about us getting a bill because the doctor – as spelled – was not in the network? – GAH!)
Unfortunately, I think the next doctor has a similarly tough name. Actually, that’s not so bad, come to think of it. It’s the easy names that people always misspell because they think they can sound it out. With hard names they tend to ask (and then get it wrong anyway).

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